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Lukasus224

UNDER REVIEW [YLD-13465] Unable to login

Question

When I start the game, I get to the loading screen, which for some reason loads up instantly. Then after some time I get this message :
FATAL LOGIN ERROR
UNABLE TO COMPLETE BACKEND REQUEST
I reinstalled it multiple times hoping it would fix, but no.
The previous versions worked for me but since 0.11 it doesn't.

Ylands 21.11.2018 20_32_29.png

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Please attach the following files: output_log and output_log_clean, you can find them in the directory \Program Files(86)\Steam\steamapps\common\Ylands\Ylands_Data

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I have the problem too.

Output_log :

Initialize engine version: 2018.2.14f1 (3262fb3b0716)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1050 (ID=0x1c8d)
    Vendor:   
    VRAM:     4021 MB
    Driver:   24.21.13.9924
Begin MonoManager ReloadAssembly
- Completed reload, in  0.304 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 2.073437 ms
Unloading 4 Unused Serialized files (Serialized files now loaded: 16)
UnloadTime: 0.493538 ms

Unloading 6 unused Assets to reduce memory usage. Loaded Objects now: 5417.
Total: 2.950566 ms (FindLiveObjects: 1.015385 ms CreateObjectMapping: 0.261743 ms MarkObjects: 1.630360 ms  DeleteObjects: 0.042256 ms)

Unloading 2 Unused Serialized files (Serialized files now loaded: 16)
DX11: Texture index out of range
 
(Filename:  Line: 1190)

UnloadTime: 3.622977 ms

 
(Filename:  Line: -1)


Unloading 1097 unused Assets to reduce memory usage. Loaded Objects now: 42603.
Total: 36.073875 ms (FindLiveObjects: 2.856207 ms CreateObjectMapping: 1.894155 ms MarkObjects: 30.633871 ms  DeleteObjects: 0.688821 ms)

Setting up 2 worker threads for Enlighten.
  Thread -> id: 2ffc -> priority: 1 
  Thread -> id: 1d58 -> priority: 1 

 
(Filename:  Line: -1)


 
(Filename:  Line: -1)

Output_log_clean : 

YlandsLog { "LaunchUtc" = "25/11/18 15:08:59(1)", "LogVersion" = 1 }

[IN] [25/11 15:08:59.24] Ylands Version: 0.11.0.60641 0_11 prod full '0.11 Full + DS-U 32'

[IN] [25/11 15:08:59.24] System spec: os=Windows 10  (10.0.0) 64bit cpu=Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz mem=8077 gpu=NVIDIA GeForce GTX 1050 gpuVendor=NVIDIA gpuMem=4021

[IN] [25/11 15:08:59.26] loading D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data\StreamingAssets\Packages\a5

[IN] [25/11 15:08:59.26] done: 2ms

[IN] [25/11 15:08:59.26] loading D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data\StreamingAssets\Packages\a4

[IN] [25/11 15:08:59.26] done: 3ms

[IN] [25/11 15:08:59.26] loading D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data\StreamingAssets\Packages\a3

[IN] [25/11 15:08:59.27] done: 8ms

[IN] [25/11 15:08:59.27] loading D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data\StreamingAssets\Packages\a2

[IN] [25/11 15:08:59.43] done: 167ms

[IN] [25/11 15:08:59.43] loading D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data\StreamingAssets\Packages\a1

[IN] [25/11 15:08:59.44] done: 176ms

[IN] [25/11 15:08:59.55] command line arguments: "D:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands.exe" -logFile ./Ylands_Data/output_log.txt

[IN] [25/11 15:08:59.77] inited lm config

[IN] [25/11 15:09:01.92] Logging On

[IN] [25/11 15:09:01.92] Logged On 76561198269339568 (universe=k_EUniversePublic type=k_EAccountTypeIndividual accid=309073840 inst=1)

[IN] [25/11 15:09:01.93] Requesting session ticket

[IN] [25/11 15:09:02.26] Request #0: POST https://api.bistudio.com/user/api/v1.0/steam/token 1436B ...

[ER] [25/11 15:09:02.30] Response #0: HTTP Error while processing OAuth/Login: Cannot connect to destination host
+t CoreServices.CoreServicesManager.LogError (Int32, String, Object[])
CoreServices.AbstractPendingRequest.DoParseResponse (Any&)
CoreServices.AbstractPendingRequest.ParseResponse (Any&)
CoreServices.PendingRequest`1[CoreServices.Model.Oauth.PublisherTokenAuthResponse].TryFinish ()
CoreServices.AbstractPendingRequest.Update ()
CoreServices.CoreServicesManager+<UpdateCoro>c__Iterator0.MoveNext ()
UnityEngine.SetupCoroutine.InvokeMoveNext (IEnumerator, IntPtr)

[IN] [25/11 15:09:03.29] canQuit: True

[IN] [25/11 15:09:03.31] Quitting


--UnityLog--

Initialize engine version: 2018.2.14f1 (3262fb3b0716)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1050 (ID=0x1c8d)
    Vendor:   
    VRAM:     4021 MB
    Driver:   24.21.13.9924
Begin MonoManager ReloadAssembly
- Completed reload, in  0.304 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 2.073437 ms
Unloading 4 Unused Serialized files (Serialized files now loaded: 16)
UnloadTime: 0.493538 ms

Unloading 6 unused Assets to reduce memory usage. Loaded Objects now: 5417.
Total: 2.950566 ms (FindLiveObjects: 1.015385 ms CreateObjectMapping: 0.261743 ms MarkObjects: 1.630360 ms  DeleteObjects: 0.042256 ms)

Unloading 2 Unused Serialized files (Serialized files now loaded: 16)
DX11: Texture index out of range
 
(Filename:  Line: 1190)

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Please send the logs as an attachment :)

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16 hours ago, AquaKill61 said:

After doing the last game update I still have the same problem. You have any solution ?

Can you please send the logs as an attachment instead of pasting the whole thing here? :)

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Getting same but with error code 401, i have been speaking with support but not getting help either, so im writting here to get more attention about this problem. i have had this error for over a year.. 

 

output_log.txt

output_log_clean.txt

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10 hours ago, Ane said:

I know you're playing right now, so I guess problem solved? :P

I had to reinstall steam. It was very painful.

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Not sure, we'll take a look at the files you sent. Are you still having the issue?

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24 minutes ago, AquaKill61 said:

For me, the problem is solved it came from my FireWall.

Thank you for your help.

Good to know :) Enjoy the game!

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