Cant move on some islands on my map/ on my home

[purple_unicorn99 0]

The map my home is on I share with my brother. We both cant even get onto some of the islands on our map at all. Even sailing near the islands everything freezes. On our island we freeze up a lot. The area size on our map seems to have shrunk.. We have lost our home island and everything we have 5 times already on different maps but same Bione.  Can this be fixed. We have stopped playing a few times as we keep losing everything.  As for animals we can bring them from other maps and Biones but when we log out or go to another map they disappear. We have tried all suggestions and someone said it seems like we have a bug on our map. Can this be fixed.

[Nikki Severin 1132]

Hey! Could you please send us the game logs or when it happens, send an in-game dev message? 


Without this data, there isn't much we can do