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Fluffy2257

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Posts posted by Fluffy2257

  1. Posted

    3 hours ago, Ane said:

    In order to narrow the issue down, we need the following info:

    1/ Your public ip: just open https://www.whatismyip.com/ in webbrowser, it will show the value

    2/ Please open windows command line (cmd) and run these three commands for us

    tracert api.bistudio.com
    nslookup api.bistudio.com
    telnet api.bistudio.com 443

    and send us the output.

    A few suggestions:

    - Possible firewall/antivirus interference, try disabling/adding rule for Ylands
    - Are you using some browser-level proxy?
    - Check the network environment you are running on (if you're at work the traffic might be blocked etc.)

    Thanks!

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  7. Posted

    1 minute ago, Ane said:

    Please send us the logs that are located in the installation directory (steam/library/ylands/properties/tab-local-files/click browse-local-files button) under Ylands_data/output_log_clean.txt.

    My folder does not contain that txt

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