can't login.what should i do?

[chamymax8003 0]

[chamymax8003 0]

  On 1/19/2025 at 10:24 AM, chamymax8003 said:

can't login.what should i do?

[handofthesly 215]

Looks like you have logged into the wrong steam account, can you try switching accounts and see if it works?

[vadowe 0]

Hi, were you able to log in ?

Tutuapp

Edited February 23 by vadowe

[chamymax8003 0]

  On 1/20/2025 at 4:42 PM, handofthesly said:

Looks like you have logged into the wrong steam account, can you try switching accounts and see if it works?

i only have 1 steam account tho..

[chamymax8003 0]

  On 2/20/2025 at 4:34 PM, vadowe said:

Hi, were you able to log in?

nope..

[handofthesly 215]

Since you can't get to the main menu to submit a bug report the best thing for you to do is join the Official Ylands Discord and post a bug report and attach your logs there. Make sure to include your Steam and in-game user name so the devs know which accounts should be linked. The filepath for the output_log_clean.txt file is located at C:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data

 

[chamymax8003 0]

I Finally logged in to my account..but now i cannot get into the starting ylands..where my base and all the resources i collected are in..

[handofthesly 215]

Have you changed which computer you play on or changed or formatted your hard drive where the savefiles are stored?

[chamymax8003 0]

  On 2/25/2025 at 6:47 AM, handofthesly said:

Have you changed which computer you play on or changed or formatted your hard drive where the savefiles are stored?

no..but i logged in Microsoft store version of the game..but i couldn't get into starting ylands on that version too..

Edited February 25 by chamymax8003

[handofthesly 215]

Check your savegame folder for Steam and see if they are still there. The location is C:\Program Files (x86)\Steam\userdata\ <steamid> \298610\remote\SaveGames

Also, now that you can get into the game, send the developers a bug report via the in-game feedback option in the pause menu or from the settings menu. They will be able to help you better with your log files.