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Ylands

Ane

YLANDS TEAM
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Posts posted by Ane

  2. Posted

    Those of you having this issue, please send us the following files: output_log and output_log_clean, you can find them in the directory \Program Files(86)\Steam\steamapps\common\Ylands\Ylands_Data

    Sending your save games (the ones where you're having the issue), would help a lot too! The saves are stored under Steam\userdata\<your_steam_id>\298610\remote\SaveGames.

    • Upvote 1

  10. Posted

    Update: 07/12/2017

    Version: 0.6.41974

    • Removed Red Shell
    • Possible fix to Steam api init failure

    For users still experiencing Steam api init failure we have these suggestions:
    * Check of antivirus software interferance, try whitelisting game directory in antivirus
    * Restart Steam and/or machine
    * Start Steam as admin
    * Reinstall Steam and try all of the above

    • Thanks 1

  15. Posted

    Security Concerns

    We have noticed that many of you have shown concerns over some security issues brought up by one of the players, and we'd like to address those here for all of you to see.


    WHY WE'RE GATHERING ANY DATA AT ALL

    Let me start by saying this, which is probably the most important thing - all the data we're gathering are anonymous and are gathered for two purposes only:

    * to evaluate if/to what degree some of our marketing campaigns work
    * to get data on how the game is played and how it can be improved

    Also, the important thing to understand is that since we are based in EU, we're bound by EU legislature which is very strict when it comes to acquiring and handling any kind of data from users.

    WHAT IS SENT / WHERE IS IT SENT

    When looking at where data are sent, you'll notice these:

    Treasure Data

    This is the storage for the game data that we use. This helps us analyze what players do - so, for example, we can see what percentage of players use the game Editor, which game is the most popular and which is the least one, what is the most common cause of death of your characters. Knowing this is extremely important to us because it allows us to tweak and improve the game, to find weak spots and things that we designed poorly. Eventually, we'd like to send this directly to our servers, but it's difficult to say when this is going to happen.

    The fact that this is a major help for us in improving the game is the reason why "GATHER ANONYMOUS DATA" is turned on by default. To be completely honest - if it were opt-in, most people would simply overlook it or ignore it because many are not aware of how incredibly important this is to make the game better. Please note that many games are sending the same data we are but most don't give you the option to turn it off at all.

    Redshell

    [UPDATE: Redshell plugin has been removed as a part of a recent patch]

    This is a commonly used service that lets us (based on anonymized user footprint) see if those who bought the game came to the Steam store from some link below a Youtube video, from Facebook campaigns etc. It helps us see which marketing campaigns worked and which didn't - no game data are sent there at all.


    Once again - both Treasure Data and Redshell are solutions used by many developers and games (you can google them, if you wish). In both cases, all the data are anonymous and are sent to servers that only we can access.


    WHAT WE PLAN TO CHANGE / WHAT WILL STAY

    Because Redshell can't be simply turned on and off as the game analytics can and players seem to object to having it active, we decided to remove it from the game altogether. This was a very difficult decision. It will leave us basically blind when it comes to evaluation of any future marketing campaigns and make things much more difficult in this aspect - but even though, as I said before, this is a service used by many other games, we want you to feel comfortable and safe while playing our game.

    On the other hand, we decided to leave game analytics gathering as opt-out because of the reasons I wrote above. For a game like ours to have a clear idea what works, what needs to be improved, what is popular or what features players haven't even found in the game is so important that we're leaving the settings as they are right now.

    Yes, it means that when you run the game for the first time some data (anonymous statical data) will be sent even before you'll get the chance to turn this off. If for some of you this is unacceptable we'll be sorry to see you go but refunding the game will probably be the right choice for you.

     

    WEBSITE

    There have also been concerns about what our website collects. We took a look at it and you're right that it can probably be made better / some feature can even be turned off altogether. We'll go over it more thoroughly as soon as possible and make some changes.


    Let me end by saying this: there's nothing shady going on in our game nor our website. We, Bohemia Interactive, have been around for many years now, have made games played by millions of players and how we behave towards them can be easily found. We've always tried to stay as transparent as possible. That being said, we do mistakes from time to time, and when we do, we don't hide behind some generic posts - you've probably noticed that we're trying to communicate with you as much as possible (and those talking to you are actual devs) - we're talking to you about how to make things right. If there's more we can do, just let us know.

    Thank you.

    • Like 4
    • Thanks 1
    • Upvote 4

  18. Posted

    6 minutes ago, Steexe said:

    Hi,

     

    I haven't received the email for the steam key. I bought the game before the steam release.

    What to do for porting the game to steam?

     

    Thanks

    Send me a PM with your email, please.

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