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RESOLVED Computer shutting down during start/gameplay
GoblinGirl replied to GoblinGirl's question in Bugs & Technical Issues
Thanks to all that have commented so far. To answer some of the questions: My graphics is not inbuilt. It's an Nvidia GE Force 970 I'm pretty sure I have more than the min specs required for the game with 32 GB of Ram and 358 GB of Free Hard Drive Space. My husband doesn't think it's the GPU overheating but we switched out the power supply. Before it was 750W and now I have 1200W installed. I played it with the new power supply last night and I didn't experience the computer shutting down. Maybe we'll play again tonight to see if that is consistent. Perhaps a stronger power supply was all that was needed, but considering I play a lot of games, is it normal for a game like Ylands to make a computer behave like that? I don't want to mention the games I've played, but anyone can see my Steam profile to know what I play and how the game contents would compare to YLands. If nothing else, perhaps my problem might help the developers take a look to see what would cause certain power supplies to be stressed. -
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RESOLVED Computer shutting down during start/gameplay
GoblinGirl posted a question in Bugs & Technical Issues
Per Mailuki's request, I am opening a new thread on here based on what I had submitted on the Steam discussions. I'm going to copy and paste what I had and then add the information requested. "My husband and I bought 2 copies of this game today. The first time I tried to play the game, I tried the multiplayer option. I was prompted to make a character, give my world a name and start the game. Upon starting the game, my computer completely powered down on its own. I restarted my computer, updated my Adobe Flash, just in case, and tried again. This time I chose single player, made a new character, named my world and then in the multiplayer tab I opted for a two player game with password protection. My husband and I were able to play until the game's nighttime. It was then that my computer completely powered down again. I've never had my computer do this before. In fact, I'm not sure me or my husband have ever encountered our computers shutting down like this. Here is some of my computer info." ------------------ System Information ------------------ Time of this report: 12/6/2017, 19:53:40 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518) Language: English (Regional Setting: English) System Manufacturer: MSI System Model: MS-7640 BIOS: Default System BIOS Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz Memory: 32768MB RAM Available OS Memory: 32768MB RAM Page File: 3225MB used, 62306MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode Mailuki then responded with " Please open a thread in our forum with the following files: output_log and output_log_clean, you can find them in the directory \Program Files(86)\Steam\steamapps\common\Ylands\Ylands_Data and your DxDiag report. Our forum is here: https://ylands.com/community/forum/14-bugs-technical-issues/ " I attached the additional information so hope that works! output_log.txt output_log_clean.txt