Not loading

eiainakaantero · March 8, 2018

Everytime my friend opens up Ylands, his computer's screen turns black, as does mine, but his game keeps loading for hours and hours and it never finishes.

Any help?

Thanks for replies in advance!

His output_log:

Initialize engine version: 2017.3.0p1 (4596dd67072f)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: AMD Radeon(TM) R3 Graphics (ID=0x9850)
Vendor: ATI
VRAM: 1012 MB
Driver: 13.302.1101.1004
Begin MonoManager ReloadAssembly
- Completed reload, in 0.167 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
Setting up 2 worker threads for Enlighten.
Thread -> id: 17bc -> priority: 1
Thread -> id: 620 -> priority: 1
UnloadTime: 6.710667 ms
Unloading 4 Unused Serialized files (Serialized files now loaded: 13)

output_log_clean

YlandsLog { "LaunchUtc" = "05/03/18 17:02:30(+2)", "LogVersion" = 1 }

[IN] [00:00:00.04] Ylands Version: 0.7.0.45151 branch/release/0_7 prod full '0.7.0_29'

[IN] [00:00:00.05] System spec: os=Windows 8.1 (6.3.0) 64bit cpu=AMD A4-6210 APU with AMD Radeon R3 Graphics mem=5080 gpu=AMD Radeon(TM) R3 Graphics gpuVendor=ATI gpuMem=1012

[IN] [00:00:00.07] loading C:/Program Files (x86)/Steam/steamapps/common/Ylands/Ylands_Data/Packages\a4

[IN] [00:00:00.07] done: 5ms

[IN] [00:00:00.07] loading C:/Program Files (x86)/Steam/steamapps/common/Ylands/Ylands_Data/Packages\a3

[IN] [00:00:00.08] done: 13ms

[IN] [00:00:00.08] loading C:/Program Files (x86)/Steam/steamapps/common/Ylands/Ylands_Data/Packages\a2

[IN] [00:00:00.35] done: 285ms

[IN] [00:00:00.35] loading C:/Program Files (x86)/Steam/steamapps/common/Ylands/Ylands_Data/Packages\a1

[IN] [00:00:00.37] done: 300ms

DxDiad

------------------
System Information
------------------
Time of this report: 3/5/2018, 16:19:14
Machine name: XXXXXXX
Operating System: Windows 8.1 ja Bing 64-bit (6.3, Build 9600) (9600.winblue_ltsb.180201-0600)
Language: Finnish (Regional Setting: Finnish)
System Manufacturer: Acer
System Model: Aspire E5-521
BIOS: V1.01
Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics (4 CPUs), ~1.8GHz
Memory: 6144MB RAM
Available OS Memory: 5080MB RAM
Page File: 2517MB used, 3907MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon(TM) R3 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon(TM) R3 Graphics (0x9850)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9850&SUBSYS_08651025&REV_00
Display Memory: 3316 MB
Dedicated Memory: 1012 MB
Shared Memory: 2304 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN15BF
Native Mode: 1366 x 768(p) (60.003Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1254 (English)
Driver Version: 13.302.1101.1004
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/22/2014 14:52:22, 1312896 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB10-11CF-7377-6F28BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9850
SubSys ID: 0x08651025
Revision ID: 0x0000
Driver Strong Name: oem2.inf:cb0ae41413e16795:ati2mtag_MullinsPA_Mobile:13.302.1101.1004:pci\ven_1002&dev_9850&subsys_08651025
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Edited March 8, 2018 by eiainakaantero
Missing system info

Ane · March 9, 2018

I'd say the drivers seem a bit outdated... he can try updating them and see if it helps.

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