ZhakyDK 0 Posted December 9, 2019 I rented a server the other day, just to discover right there after that I could have rented a shared game instead for much less, which would have served me just as well. Is it possible to regret such a purchase and get my coyns back, so that I may purchase a shared game instead? Kind regards, Zhaky (Steam username) Share this post Link to post Share on other sites
GoldenPSP 6 Posted December 9, 2019 1 minute ago, Zhaky said: I rented a server the other day, just to discover right there after that I could have rented a shared game instead for much less, which would have served me just as well. Is it possible to regret such a purchase and get my coyns back, so that I may purchase a shared game instead? Kind regards, Zhaky (Steam username) I'm guessing you are going to have much better luck contacting support vs posting on the public forums. At best a mod will probably tell you to open a ticket. 1 Share this post Link to post Share on other sites
bojo2736 1016 Posted December 9, 2019 @Adam Snellgrove 1 Share this post Link to post Share on other sites
ZhakyDK 0 Posted December 10, 2019 11 hours ago, GoldenPSP said: I'm guessing you are going to have much better luck contacting support vs posting on the public forums. At best a mod will probably tell you to open a ticket. Thanks for the reply, I'm guessing you're right, but I haven't been able to find any way to contact support - that was the first thing I attempted before going here. I've tried the contact form below on this page, but I'm not sure that is for support, also I haven't gotten any answer from there yet. Any idea on how I may contact support? Share this post Link to post Share on other sites
Adam Snellgrove 1451 Posted December 10, 2019 1 hour ago, ZhakyDK said: Thanks for the reply, I'm guessing you're right, but I haven't been able to find any way to contact support - that was the first thing I attempted before going here. I've tried the contact form below on this page, but I'm not sure that is for support, also I haven't gotten any answer from there yet. Any idea on how I may contact support? No, we can refund it for you. Please tell us your in-game name and what you purchased and would like to refund and we'll get to it ? 1 Share this post Link to post Share on other sites
ZhakyDK 0 Posted December 10, 2019 9 hours ago, Adam Snellgrove said: No, we can refund it for you. Please tell us your in-game name and what you purchased and would like to refund and we'll get to it ? Thanks you, so very much. IG-name: Zhaky Purchased 1M of High Performance Server - 4.800 coyns Share this post Link to post Share on other sites
Loxx11 1 Posted December 10, 2019 (edited) @Adam Snellgrove Hi Adam, i did the same as the OP.. I Meant to rent a shared game but rented an elementary server for 1 month.. Could i get a refund on the Server as well. Thank you. IG-Name: Loxx Purchased 1 month Elementary Server 1200 coyns Edited December 10, 2019 by Loxx11 Trying to delete attachment 1 Share this post Link to post Share on other sites
Adam Snellgrove 1451 Posted December 10, 2019 Will do. Will report, when the refund is done. 1 Share this post Link to post Share on other sites