RESOLVED [YLD-23085] Problem at game launch

[ViperZek 2]

Hello, I have a little problem since the game update 1.2

the bug starts when I start the game loading goes much faster than normal then after it tells me "FATAL LOGIN ERROR" you could look at the error with the image below, the game this leaves

I also put under my output_log and output_log_clean files

 

thank you in advance for your answer

output_log.txt

output_log_clean.txt

[Chocho-bis 0]

This needed to be handled globally from IT side and since our project did not have priority it took some time before they got to it. Should be fixed since November 2020.

[Adam Snellgrove 1451]

It should be fixed now. Can you now get into the game?

[ViperZek 2]

No, I still have the same problem

[Adam Snellgrove 1451]

Could you please send us the newest output_logs and we'll look into it ?

[ViperZek 2]

output_log.txt

output_log_clean.txt

[ViperZek 2]

So how do we do my problem ?

you have found a solution ?

[Adam Snellgrove 1451]

Not yet, but I'm pushing on the programmers to figure it out, so we can help you somehow ?

[Adam Snellgrove 1451]

So this seems like a larger problem with more people effected by this. Maybe try putting Ylands on the Firewall exception list, but we are trying to figure out a larger fix for this.

[ViperZek 2]

Ok

[ViperZek 2]

You still haven’t found it ?

 

[Adam Snellgrove 1451]

It's not that easy to find and fix a bug, especially when our team has other bugs to contend with too and now with the added difficulty with working from home ? But we are working on it and hopefully, we'll have it fixed by the next big update. Have you tried the firewall thing I talked about further up?

[ViperZek 2]

yes I tried everything, then sorry I understand completely it’s just the big desire to test your updates, but take your time it’s not serious. ?

Then it’s true that at home must not be obvious

 

[HarryJonS 0]

Hi 

i hv that problem

output_log.txt

output_log_clean.txt

[ViperZek 2]

Hello,

thank you I have the game that works again

good continuations.

[Adam Snellgrove 1451]

Does this still happen to anyone?

[ViperZek 2]

me no

[HarryJonS 0]

On 5/4/2020 at 10:24 AM, Adam Snellgrove said:

Does this still happen to anyone?

me yes

 

[Wonderdog2 0]

happens with me also