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Leonardo Amaral dos Santos

Ship vanished after exit the game

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I've tried to change from region with a boat and a ship with no success. I closed the game while inside of ship(which was unclaimed), when I've entered in the game again my ship was gone.

I was playing explore mode, and didn't played a single multiplayer map.

I had a ship with almost all workstation, chest with a lot of resources, a bed which was my spawn point and lots of ylandiun.

The ship was powered by  3 ylandium engine, and I had all the components to make a charger station in a box, so I could build a charger station near the engines and charge then.

Due update, a new item was added in the charge station recipe,  which I hadn't. My engines got depleted and my ship couldn't move more, a mast  with sail wasn't an option because my ship was too tall. So I build a boat and used it to go around visiting the Islands, I've claimed the ship, unsummon it  and summoned back near the Island, everything worked fine til I had to change from the region.
 I sailed to the edge of the map, summoned my ship, unclaimed it, claimed the boat, unsumoned it, and couldn't change from region, tried the same thing with the boat with no success. So I summoned the ship, unclaimed it, tried to change the region again and failed, so I closed the game. Next time I logged in the game was in a Island far away from where I've had logged off,  with the boat, couldn't summon my ship, and when I got to the same place in the edge of the map there was clone of my boat, with basket in it and everything I had in the boat that I was using, but no ship.

Is there a way to get my ship back?
I wont make another, I've spent a dozen hours building it and collecting resources.

Edited by Leonardo Amaral dos Santos

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Hi! 

Sorry to hear about your ship! 

Can you please go to the game and send us a Dev Message briefly describing the problem (you can say you started a thread on the forum)? That wasy, the game will send us the information we need to look into the problem. 

Thank you! 

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So we believe we know what the issue was and as of now, there is no way to get the ship back. 

What I can do however, is jump into the game with you and give you a new ship and the resources you lost, what do you think? Would this work? 

I'll also send you some coyns as an apology for the situation. 

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On 4/29/2022 at 6:42 AM, Nikki Severin said:

Hi! 

Sorry to hear about your ship! 

Can you please go to the game and send us a Dev Message briefly describing the problem (you can say you started a thread on the forum)? That wasy, the game will send us the information we need to look into the problem. 

Thank you! 

I've sended a message, and put a link to this post in case more explanation is needed.

On 4/29/2022 at 6:53 AM, Nikki Severin said:

So we believe we know what the issue was and as of now, there is no way to get the ship back

Oh ok.
I hope that can be fixed in the next releases, or maybe show a warning the player to not exit the game while in the edge of the map.
I thought it would be ok, because  I had closed the game with the the boat and the ship spawned, and some times with only the ship, but I was nearby a island. I should had sailed back from the edge of the map...
 

On 4/29/2022 at 6:53 AM, Nikki Severin said:

What I can do however, is jump into the game with you and give you a new ship and the resources you lost, what do you think? Would this work?

That would be very nice, I have a blueprint of the ship, and a rough idea of the resources that was in it, at least the most important ones.

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