Jump to content
  • 0
johnstakes

RESOLVED Error in "Getting Client Info" in Launcher

Question

I downloaded the free trial of the game and installed it, when I click log in it goes through and gives me this error. Also I would like to note that I have no files in the 'Game' folder so I could not get the output log.

DxDiag.txt

Error.png

Share this post


Link to post
Share on other sites

9 replies to this bug / suggestion

Recommended Posts

  • 0
4 minutes ago, Eric34 said:

Updating is done....aaaaaaaannnnnddddd..... it works! Thank you very much!

Awesome!! Thanks a lot for your patience! Now enjoy the game :)

  • Thanks 1
  • Upvote 1

Share this post


Link to post
Share on other sites
  • 0

Please try running it as administrator :)

  • Upvote 1

Share this post


Link to post
Share on other sites
  • 0

Same Problem here. I tryed running as Admin, de-installed and installed it again and checked my Firewall. Problem stays.

I looked in the gamefolder, there is a debug.txt with this text:

[1115/105318:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
[1115/105319:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
[1115/105326:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
[1115/105427:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
[1115/105438:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
[1115/105438:ERROR:resource_bundle.cc(720)] Failed to load C:\Program Files\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.
 

My pc should fit:

i5-6600k, 8 GB RAM, gtx 1060 6GB, win10

  • Thanks 1

Share this post


Link to post
Share on other sites
  • 0
13 hours ago, Ane said:

Please try running it as administrator :)

Thank you for the quick response :) I have tried running as an administrator but I still get the same issue, I tried reinstalling and running as admin but still same thing.

Share this post


Link to post
Share on other sites
  • 0

Hang in there, guys! We're looking into it. I'll let you know as soon as I know something!

  • Thanks 1

Share this post


Link to post
Share on other sites
  • 0

Could you try now? The issue appears to be fixed.

  • Thanks 1
  • Upvote 1

Share this post


Link to post
Share on other sites
  • 0
17 hours ago, Ane said:

Awesome!! Thanks a lot for your patience! Now enjoy the game :)

Thank you, I love your team and I know for sure you guys will keep up the amazing work being done, appreciate it a lot!

  • Thanks 1

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×