Patrick Van de Putte 3 Posted December 6, 2017 OAuth Login: code -1 api code message: cannot conect to destination host Share this post Link to post Share on other sites
0 Ane 1213 Posted December 7, 2017 In order to narrow the issue down, we need the following info: 1/ Your public ip: just open https://www.whatismyip.com/ in webbrowser, it will show the value 2/ Please open windows command line (cmd) and run these three commands for us tracert api.bistudio.com nslookup api.bistudio.com telnet api.bistudio.com 443 and send us the output. A few suggestions: - Possible firewall/antivirus interference, try disabling/adding rule for Ylands - Are you using some browser-level proxy? - Check the network environment you are running on (if you're at work the traffic might be blocked etc.) Thanks! Share this post Link to post Share on other sites
0 Ane 1213 Posted December 6, 2017 Please send us the files output_log_clean and output_log, you can find them in the directory \Program Files(86)\Steam\steamapps\common\Ylands\Ylands_Data 1 Share this post Link to post Share on other sites
0 Patrick Van de Putte 3 Posted December 6, 2017 here they are thanks output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 Ane 1213 Posted December 6, 2017 I'll contact you via PM Share this post Link to post Share on other sites
0 Fluffy2257 0 Posted December 6, 2017 i HAVE THE SAME FATAL ERROR but my folder does not contain the output log Share this post Link to post Share on other sites
0 dzejkopix 0 Posted December 6, 2017 Hi, same problem for me output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 Patrick Van de Putte 3 Posted December 6, 2017 They are working on this! Share this post Link to post Share on other sites
0 Fluffy2257 0 Posted December 7, 2017 3 hours ago, Ane said: In order to narrow the issue down, we need the following info: 1/ Your public ip: just open https://www.whatismyip.com/ in webbrowser, it will show the value 2/ Please open windows command line (cmd) and run these three commands for us tracert api.bistudio.com nslookup api.bistudio.com telnet api.bistudio.com 443 and send us the output. A few suggestions: - Possible firewall/antivirus interference, try disabling/adding rule for Ylands - Are you using some browser-level proxy? - Check the network environment you are running on (if you're at work the traffic might be blocked etc.) Thanks! Share this post Link to post Share on other sites
0 Patrick Van de Putte 3 Posted December 7, 2017 5 hours ago, Fluffy2257 said: Fyi In order to get the telnet output, could you please follow these steps to enable the client?https://social.technet.microsoft.com/wiki/contents/articles/910.windows-7-enabling-telnet-client.aspx Share this post Link to post Share on other sites
0 Patrick Van de Putte 3 Posted December 7, 2017 I'm not completely sure but it might be the anti virus. After the last update it works for me but after i gave permissions to my firewall! 1 Share this post Link to post Share on other sites
0 canadeonbacon 3 Posted December 28, 2017 Hello, my game keeps crashing! i can barely play 10 minutes before it crashes! please help me! i love this game and want to be able to actually play. i have more crash logs so if you want the rest please let me know! error.log output_log.txt error.log output_log.txt error.log output_log.txt error.log output_log.txt error.log output_log.txt Share this post Link to post Share on other sites
OAuth Login: code -1 api code message: cannot conect to destination host
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