anna_svecova

Hello Ylanders, some of you might have noticed that there was a new person lurking around on forums and Steam. That new person was me! My name is Anna and I'm the new community manager for Ylands. 😎 Don't worry though you are not losing Nikki! She is moving to a brand manager position and will still communicate with all of you. 📞 There will be a proper introduction post and other fun things for me to be able to engage with our awesome Ylands community. But before there is time for that I just wanted to say quick hi so that you are not surprised when you see me answering to your questions and solving your problems. TTYL ♥️ Anna

Dear Ylanders, 🤔 What's happening in this picture you ask? 🤔 On the right, there is our beloved Nikki. Don't worry she's not going anywhere. However, she is now the Brand Manager. That means she will oversee the bigger Ylands marketing and strategy picture. She will still be part of the community and react, chat and play with all of you. On the left, there is... me! Anna (Anička for those who dare to pronounce it) - the new Community Manager who is going to take care of you, the Ylands folks and fans. So feel free to reach out to me here, on Discord or any other Ylands platform if you have any issues, feedback or just want to chat about your latest adventure. 🤠 ⁉️ But who is Anička?! ⁉️ I am a passionate gamer, occasional LARPer, love wearing and creating post-apocalyptic gear and costumes and have an adorable cat. 📢But wait. The good news don't end there!📢 After the release of Update 1.10: Ymproved Ylands, me and Nikki are going to host a stream on our Twitch channel. More information will be revealed soon so... Stay tuned and... Stay Classy!

We are sorting this our over Discord

I can definitely share some pics on Discord and maybe one day show her on a stream

Hi, I made the cube myself it took about 15 hours. But follow what we post maybe one day 🤗.

Hello L.K.M, We are sorry this happened to you and will try to resolve it as soon as possible! Could you please send us your logs (file with information about your last events in game)? You can find them here: C:\Program Files (x86)\Steam\steamapps\common\Ylands\Ylands_Data We need file output_log_clean You can send it here or to anna.svecova@bistudio.com or through our Discord (https://discord.gg/uWfKX8Xapp). I would suggest Discord because I can help the fastest through there. Sorry again you encountered this issue. Thanks!

Hi as I have noticed your question was already answered on our Discord

Hello, done

Hi m4rtza, our devs are looking into it. Thank you

Hi, so the issue is that it is a single player game and they can't be uploaded to a dedicated server. Another reason is only protected games can be uploaded to an official dedicated server. You should change all these games to multiplayer games. Does that help?

Hello, could you please clarify few things for us so that we can fi the issue? Was it a multiiplayer game? Do you have local hosting forbidden? (Meaning can you see the dedicated server like in the image below)

Hello Jepopoi, could you please send me the nickname of your friend? Also did she buy coyns for the exploration pack? We will try to refund her as she has to buy it over PC to have the PC version.

Hi Jepopoi, the issue has been reported to our QA and devs and they will look into it. Thank you

Hi, I'm Anna from BI. Our devs and QA are looking into it.

Can you please add FAAIA in Ylands as your friend? She will help you resolve it in game

Just send a feedback message through the game and tell us there what happned. It will include logs automatically Thanks

Hi Jepopoi, that sounds like a bug. Could you please report it through in game feedback so we can see your logs? Thank you

Hi all, my name is Anna and I'm also from BI. I'm going to fill in for Nikki while she is on vacation. I discussed this with my colleagues and they confirmed that you need to use the specific cogwheel found on the island. If you need anything else feel free to ping me Anna