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The aim of this subforum is for players to have another method of reporting technical issues. When opening a new thread please include the following information to better assist you with your issue: 1. Explanation (as detailed as possible) of the issue you're experiencing (if it happens in Single or Multiplayer, if you're running a Dedicated Server etc.) 2. output_log file and output_log_clean, you can find them in the directory \Program Files(86)\Steam\steamapps\common\Ylands\Ylands_Data 3. Screenshots of any errors 4. DXDIAG report To gather a DXDIAG on your computer (Windows 8), please follow the steps below: Press and hold the Windows key and the letter R on your keyboard You will see a Run box in the lower-left corner of your screen Type dxdiag in the text field Click OK This should load the DirectX Diagnostic Tool. Then choose "Save All Information", save the file to a location on your hard drive and then attach that with your reply. It can happen that you might be asked to provide the game version (you can see this in the left bottom corner in the main menu in the game) or your save game file (stored under Steam\userdata\<your_steam_id>\298610\remote\SaveGames) If you do not want to post out publicly that information, feel free to send @Nikki Severin or @Aleš Ulm a private message with your files. Thank you!
During Ylands' Early Alpha, you will most likely run into problems, have suggestions, or see something that you'd like to see differently. And we want to hear what you have to say! This guide includes a few tips about how to give feedback to the development team. Are you in the right place? If you're submitting a bug report, please post it in the bug reporting section. If you have feedback/suggestions for the game, please post that in the feedback section. To see a list of the most current and frequent issues/questions, please check this post. A few things to try before creating a topic: 1) Check this post to see what to do in case of technical issues. 2) Use the search feature and see if anyone else has had the same issue. If there's a topic marked with a green "Resolved" text it means that it has been solved. 3) Ask yourself if this is an issue that will be able to be resolved over the forums. If in doubt, send in a support ticket. Please note that: The more details, the better - screenshots and videos are always welcome! The Forum Guidelines still apply to the bug reports/suggestions. When you create a topic, please avoid using non-descriptive titles such as: "HELP!!!" "Problem!!!". Please use a clear title that includes your problem.