Vaermi 0 Posted August 11, 2016 Download the Launcher from https://ylands.com/ 3 Times. Every Time the same.... 1. Downloading/patching Files 2. Log In 3. Launcher begins to load and downloading Files 4. Launcher Error (Screenshot Ylands Error 1) 5. Search for Problems in Web --> Login again 6. Screenshot Ylands Error 7. Error Message that says i don´t play with Launcher ????? This Problem is since the last update. I read in other Forum that the Launcher Version on Homepage is the old one and it automaticaly loads the new Version when i start the Launcher. I saw, that the Launcher starts "Download new Launcher" and crashes before it ends. What can i do? Error Information: Problemsignatur: Problemereignisname: APPCRASH Anwendungsname: YlandsLauncher.exe Anwendungsversion: 0.0.0.0 Anwendungszeitstempel: 57ab247a Fehlermodulname: Qt5WebEngineCore.dll Fehlermodulversion: 5.7.0.0 Fehlermodulzeitstempel: 575df7aa Ausnahmecode: 80000003 Ausnahmeoffset: 0000000000d8b1d9 Betriebsystemversion: 6.1.7601.2.1.0.256.48 Gebietsschema-ID: 3079 Zusatzinformation 1: da26 Zusatzinformation 2: da269dd9d61a636254c6a89d9d61c3cf Zusatzinformation 3: f709 Zusatzinformation 4: f7095fdb6ff2c20728bc8a9063205c47 EDIT: I solve this problem by myself. Have found the old Ylands_setup.exe from Purchase and this Launcher will updating to the New Launcher. There must be some Problems with our setup.exe on Homepage! Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 17, 2016 Works everything fine Thank you @Berzeger for your great support. Download was also pretty fast. 1 Share this post Link to post Share on other sites
0 Ane 1213 Posted August 11, 2016 I'm sorry to hear that! I'm glad you managed to fix it on your own, nevertheless we'll take a look and see where the issue lies. Enjoy the game, Herr Vaermi! And don't hesitate to let us know in case you encounter any other issue. 1 Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 11, 2016 I have the same problem except that i haven't an older setup to try because i purchased it today. Thanks in advance. Share this post Link to post Share on other sites
0 Vaermi 0 Posted August 11, 2016 5 hours ago, Ane said: I'm sorry to hear that! I'm glad you managed to fix it on your own, nevertheless we'll take a look and see where the issue lies. Enjoy the game, Herr Vaermi! And don't hesitate to let us know in case you encounter any other issue. looks like i´m right that our setup.exe had some problems just 4 info: my setup.exe is from 18. April 2016 Share this post Link to post Share on other sites
0 Ane 1213 Posted August 12, 2016 Alright guys, we are looking into it right now, we'll let you know as soon as we have more info. Thank you! Share this post Link to post Share on other sites
0 Ane 1213 Posted August 12, 2016 Okay, so please download the new setup we just put there and reinstall the game, that should fix the issue. If not, please let us know! Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 Hey guys, I'm the programmer who takes care of our launcher. As Ane already said, there is a new setup available for download at our website, we're also preparing some stuff for you guys to be able only to reinstall launcher (and not the whole game, which as of now also deletes quite large game files). Also, if you have any troubles with the Launcher, you'll help us greatly if you attach YlandsLauncher.log and YlandsLauncher-previous.log files found in C:\Users\<your_username>\AppData\Local\YlandsLauncher here. Thanks! Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 Thank you for your quick reply. I tried it with the new launcher but now the launcher wont start at all. I hope my logfiles help to find the issue. YlandsLauncher.log YlandsLauncher-previous.log Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 Thanks for the logs! Do you get the same error as Vaermi? Qt5WebEngineCore.dll, Appcrash, etc.? Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 No, i dont get any errors just nothing happens. Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 Could you please run dxdiag (Windows Key + R, type dxdiag, click OK), click on Save All Information and attach the output file here? Sorry for the troubles. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 No problem DxDiag.txt Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 Also, this might be a stupid question - but did you try to restart your PC? Thanks for the file! Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 If restart doesn't do the magic, you might want to try to run the game as admin (right click on the shortcut, Run as administrator). The game doesn't need admin rights, but it could help. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 I tried both also run in compatibility mode and installing on an other drive. Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 If neither of these help, you might want to white-list the Ylands/Launcher folder in your antivirus software, we have seen some reports of AVs falsely reporting some Qt5 dlls as positives. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 I tried with disabled AV and Defender still doesnt work. Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 If not even that helps - Can you think of any unusual configuration you might have? Could the installer file be corrupt? Can try downloading it again? Do you have access to a different computer? Try downloading from there and try to install on that machine - at least see if the launcher starts up. If that works, put that copy on a USB stick and take to your machine. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 Ok, i'll give a try. Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 Also, is it possible that you have Xampp and/or Windows 10 SDK Debugger installed? These two might interfere with our OpenSSL binaries. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 47 minutes ago, Berzeger said: Also, is it possible that you have Xampp and/or Windows 10 SDK Debugger installed? These two might interfere with our OpenSSL binaries. No, none of them i'll try it later with installation files from a friend. I tried a few other things but nothing works. Share this post Link to post Share on other sites
0 lappihuan 0 Posted August 12, 2016 I've got the same problem with the free launcher. nothing happens if i try to start the launcher Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 I am very sorry for the problems you are having. Right now I'm preparing a build that will tell us more about where the problem might lie. I have so far been unable to reproduce it on 4 differents PCs, so hopefully this new version will help us find the issue. I will let you guys know when it's ready to download. Share this post Link to post Share on other sites
0 eldr0n 1 Posted August 12, 2016 Thank you for your help. Sorry for my late reply. With the installation files from my friend i have the same problem when i start the launcher nothing happens. Share this post Link to post Share on other sites
0 Berzeger 68 Posted August 12, 2016 I have created a new build of the setup and uploaded it to my FTP (before it appears on the main website), you can download it here: http://dev.vondrasek.net/ylands/Ylands_setup.exe I made some minor changes and also increased the number of debug logs. If it still doesn't launch, please send us the log files again, hopefully they will tell us more now. Thank you for your patience! Share this post Link to post Share on other sites
Download the Launcher from https://ylands.com/ 3 Times. Every Time the same....
1. Downloading/patching Files
2. Log In
3. Launcher begins to load and downloading Files
4. Launcher Error (Screenshot Ylands Error 1)
5. Search for Problems in Web --> Login again
6. Screenshot Ylands Error
7. Error Message that says i don´t play with Launcher ?????
This Problem is since the last update.
I read in other Forum that the Launcher Version on Homepage is the old one and it automaticaly loads the new Version when i start the Launcher.
I saw, that the Launcher starts "Download new Launcher" and crashes before it ends. What can i do?
Error Information:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: YlandsLauncher.exe
Anwendungsversion: 0.0.0.0
Anwendungszeitstempel: 57ab247a
Fehlermodulname: Qt5WebEngineCore.dll
Fehlermodulversion: 5.7.0.0
Fehlermodulzeitstempel: 575df7aa
Ausnahmecode: 80000003
Ausnahmeoffset: 0000000000d8b1d9
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 3079
Zusatzinformation 1: da26
Zusatzinformation 2: da269dd9d61a636254c6a89d9d61c3cf
Zusatzinformation 3: f709
Zusatzinformation 4: f7095fdb6ff2c20728bc8a9063205c47
EDIT: I solve this problem by myself. Have found the old Ylands_setup.exe from Purchase and this Launcher will updating to the New Launcher. There must be some Problems with our setup.exe on Homepage!
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