RESOLVED Ylands_setup.exe Error

[Vaermi 0]

Download the Launcher from https://ylands.com/ 3 Times. Every Time the same....

1. Downloading/patching Files

2. Log In

3. Launcher begins to load and downloading Files

4. Launcher Error (Screenshot Ylands Error 1)

5. Search for Problems in Web --> Login again

6. Screenshot Ylands Error

7. Error Message that says i don´t play with Launcher ?????

 

This Problem is since the last update. 

I read in other Forum that the Launcher Version on Homepage is the old one and it automaticaly loads the new Version when i start the Launcher. 

I saw, that the Launcher starts "Download new Launcher" and crashes before it ends. What can i do?

 

Error Information:

Problemsignatur:
  Problemereignisname:    APPCRASH
  Anwendungsname:    YlandsLauncher.exe
  Anwendungsversion:    0.0.0.0
  Anwendungszeitstempel:    57ab247a
  Fehlermodulname:    Qt5WebEngineCore.dll
  Fehlermodulversion:    5.7.0.0
  Fehlermodulzeitstempel:    575df7aa
  Ausnahmecode:    80000003
  Ausnahmeoffset:    0000000000d8b1d9
  Betriebsystemversion:    6.1.7601.2.1.0.256.48
  Gebietsschema-ID:    3079
  Zusatzinformation 1:    da26
  Zusatzinformation 2:    da269dd9d61a636254c6a89d9d61c3cf
  Zusatzinformation 3:    f709
  Zusatzinformation 4:    f7095fdb6ff2c20728bc8a9063205c47
 

EDIT: I solve this problem by myself. Have found the old Ylands_setup.exe from Purchase and this Launcher will updating to the New Launcher. There must be some Problems with our setup.exe on Homepage!

 

[Berzeger 68]

Thanks for the log, now I can see at least the area where the crash happens. I'll see what I can do about it.  Sorry for the inconvenience. We'll try to fix it ASAP.

[eldr0n 1]

1 hour ago, Berzeger said:

Thanks for the log, now I can see at least the area where the crash happens. I'll see what I can do about it.  Sorry for the inconvenience. We'll try to fix it ASAP.

No problem at all 

Thanks for your work.

[Berzeger 68]

I made another build available at the same URL (http://dev.vondrasek.net/ylands/Ylands_setup.exe). I did some changes and tried different build settings. Could you please try it out and send logs again? That would be very helpful, thank you very much!

[eldr0n 1]

Ok, i'll give it a try as soon as i arrive at home.

 

[Berzeger 68]

Thanks, eldr0n!

[eldr0n 1]

Fresh logs straight from the source

YlandsLauncher.log

YlandsLauncher-previous.log

[Berzeger 68]

No change? Still nothing? Did the launcher run, update itself and then not launch again?

[eldr0n 1]

No change, after installing nothing happens.

Found another log from windows maybe it helps.

log.txt

[Berzeger 68]

That last log is actually very helpful, thank you! I will let you know as soon as the issue is solved.

[siSINka 1]

I have this problem too. I insalled clear game from website today, after launching is there only info "Program YlandsLauncher.exe přestal pracovat" (Program YL.exe stopped working?) with:

 

  Název události problému:    APPCRASH
  Název aplikace:    YlandsLauncher.exe
  Verze aplikace:    0.0.0.0
  Časové razítko aplikace:    57b17daa
  Název chybného modulu:    Qt5WebEngineCore.dll
  Verze chybného modulu:    5.7.0.0
  Časové razítko chybného modulu:    575df7aa
  Kód výjimky:    80000003
  Posun výjimky:    0000000000d8b1d9
  Verze operačního systému:    6.1.7601.2.1.0.256.48
  ID národního prostředí:    1029
  Další informace 1:    076c
  Další informace 2:    076c2415d3dddc77888302b5c40d8cc2
  Další informace 3:    e95e
  Další informace 4:    e95eef9c33bdb239a99739db0c6fba98

 

In debug.log is:

[0815/135059:ERROR:resource_bundle.cc(720)] Failed to load E:\HRY\Ylands\Launcher\resources\qtwebengine_devtools_resources.pak
Some features may not be available.

 

File "qtwebengine_devtools_resources.pak isn't in this directory!

Game don't starts anyway. Some weeks ago I played game normally.

What Can I do with this? Thanks for help me.

P.S. Pokud by to bylo možné, je pro mě lepší komunikovat v češtině ;-)

 

Edited August 15, 2016 by siSINka

[Aleš Ulm 1725]

Hi guys,

once again - sorry for the inconvenience! We are doing everything in our powers to get this resolved as fast as possible. Fortunately today we were able to simulate this issue on one of our computers which will make resolving this way easier for us. We also have some solid leads - I would like to thank you for your logs and feedback, we are super grateful for that!

We hope we will be able to find the solution soon - in the meantime we will continue to inform you about our progress.

Thanks again!

@siSINka: If you want to provide some feedback in Czech, it's surely possible - please PM our programmer @Berzeger, in forums we try to stick to English only

[Berzeger 68]

We managed to find the issue and finally fixed it. You can download the new launcher at http://download.ylands.com/Ylands_setup.exe. Please let us know if it solves your issue and thank you very much for your patience.

[siSINka 1]

With last setup is for me all OK (game runs). Only download updates takes a long time, maybe 20 minutes.

[eldr0n 1]

Works everything fine

Thank you @Berzeger for your great support.

Download was also pretty fast.

[Berzeger 68]

Great! Glad you guys can finally play the game.