RESOLVED [YLD-29672] Issues with social menu

[arcempire1 4]

So recently I have Been havin an issue where my social menu only displays 3 friends ( I’m supposed to have at least 20)

it doesn’t seem to matter if I re add them they still don’t show up. People I am friends with have me on there list but I have no hair and I can’t see them. This has become an annoying issue as recently a shared multi player map we all built has gone public and the owner of the map has set my privilege to mayor, BUT because he’s not showing in my friends list I’m not getting the privilege applied and as a result can’t edit or build on the map.

 

weirdly my social menu worked briefly a few times and I managed to place a blueprint but have since not been able to build anything else as my social menu resets. I’ve tried verifying files through steam and also tried restarting while in the server and whilst outside the server. 
 

as of today I have restarted about 4 times and managed to get my social menu to display half of my friends but not all of them.

 

please help!!

edit*
these are some things i have tried with no success
-verifying game files
-reinstalling
-getting friends to unfriend and re add me

 

 

this is Jrock (hildegunn in game) btw

apparently I have two accounts on the forums :s

output_log.txt

output_log_clean.txt

Edited May 20, 2021 by arcempire1

[Nikki Severin 1148]

Hey! Thanks for reporting this and giving us all the details, that is super helpful! We are looking into this and most likely will get a fix in 1.7! 

 

[Chocho-bis 0]

Issue was fixed in 1.7 partially, there are repeatedly problems with backend side with this and since we changed some routes and storage places for several times it was not fixed completely yet, should be fine in 2.4.