In that case I'm not sure how to help you right now, sorry If you can wait, I'll ask on Monday and we'll look into it!

Have you tried with a different browser? You're clicking here, right?

The update was released yesterday, is the camera still spinning?

Is this still happening or did you manage to download the trial?

This issue should be fixed as of yesterday's update - can you guys try?

I think it had to do with you riding the horse when you fell through it, I believe that scenario should now be fixed too.

Update: 01/12/2017 Version: 0.6.41676 NEW FEATURES * New settings visuals introduced * Several UI panels recolored to match the new color scheme * A compass is shown when sailing boats, ships or rafts * In Explore you will respawn with a new character on the nearest yland to your death position, unless the nearest one was the polar one. In that case you will spawn on the first yland. * Terraformer now has proper hints, voxels are selected via radial menu...

Please send me your email address via private message so that we can take a look

Either today or on Monday we'll release a small update that might help with this issue. If not, let us know and we'll investigate further!

Did you at least manage to keep all your items in your inventory? Edit: oops, I just read you lost all your gear And you're playing the latest version on Steam, right?

Hi there! A few questions to try to solve the issue: * Do you start the game with the gamepad already unplugged? Unplugging it later may not do the trick * Please make sure that in controls panel the control scheme is set to keyboard and not autodetection * Do you have installed something like VJoy? If so, you might have to uninstall it

Hello! In order to check what the issue is we're gonna need some log files!

Once is game is released (officially) on Steam we'll also post the changelogs on Steam, no worries!

We just released a patch that should hopefully fix this issue, or at least, in case it happens, mitigate it. Could you be so kind to let us know if it happens again?

Update: 29/11/2017 Version: 0.6.41483 We tried to fix the falling through the terrain issue in general, but since there are problems reproducing the bug we are not sure if it is fixed in all cases, so: If you die while you are falling to eternity you will keep all your items from the inventory/equipment on your new character To make eternity shorter you will die from freezing sooner

I see! I'm glad you can play the latest version now!

Is there a reason why you're not playing the game via Steam?

Unfortunately we are no longer supporting the launcher version (the non-Steam version, that is) - in a week that version will disappear. So I'm afraid we can't really help you at this point

Hi there Sprout, nice to see you back! That is definitely a bug and our designers already fixed it - however, it's not in the live version yet. As a workaround, please make sure you'got a hammer and open the crafting menu and click on the boat first before any other recipes.

I like how that sounds

Did you subscribe to the game while running Ylands? You might have to first close it and open it again. Let me know if that's not the issue.

Hi! You should find them under C:\Program Files (x86)\Steam\userdata\2115873\298610\remote (the number after userdata could be different).

It has been restarted now, could you try and see if it's any better now?

There shouldn't be any aggresive animals at the spawn area actually It will be fixed.

Yes, we are working on a fix, for now those temporary solutions will help you. Sorry about that!