Berzeger
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Everything posted by Berzeger
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No change? Still nothing? Did the launcher run, update itself and then not launch again?
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Thanks, eldr0n!
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I made another build available at the same URL (http://dev.vondrasek.net/ylands/Ylands_setup.exe). I did some changes and tried different build settings. Could you please try it out and send logs again? That would be very helpful, thank you very much!
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Thanks for the log, now I can see at least the area where the crash happens. I'll see what I can do about it. Sorry for the inconvenience. We'll try to fix it ASAP.
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I have created a new build of the setup and uploaded it to my FTP (before it appears on the main website), you can download it here: http://dev.vondrasek.net/ylands/Ylands_setup.exe I made some minor changes and also increased the number of debug logs. If it still doesn't launch, please send us the log files again, hopefully they will tell us more now. Thank you for your patience!
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I am very sorry for the problems you are having. Right now I'm preparing a build that will tell us more about where the problem might lie. I have so far been unable to reproduce it on 4 differents PCs, so hopefully this new version will help us find the issue. I will let you guys know when it's ready to download.
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Also, is it possible that you have Xampp and/or Windows 10 SDK Debugger installed? These two might interfere with our OpenSSL binaries.
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If not even that helps - Can you think of any unusual configuration you might have? Could the installer file be corrupt? Can try downloading it again? Do you have access to a different computer? Try downloading from there and try to install on that machine - at least see if the launcher starts up. If that works, put that copy on a USB stick and take to your machine.
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If neither of these help, you might want to white-list the Ylands/Launcher folder in your antivirus software, we have seen some reports of AVs falsely reporting some Qt5 dlls as positives.
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If restart doesn't do the magic, you might want to try to run the game as admin (right click on the shortcut, Run as administrator). The game doesn't need admin rights, but it could help.
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Also, this might be a stupid question - but did you try to restart your PC? Thanks for the file!
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Could you please run dxdiag (Windows Key + R, type dxdiag, click OK), click on Save All Information and attach the output file here? Sorry for the troubles.
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Thanks for the logs! Do you get the same error as Vaermi? Qt5WebEngineCore.dll, Appcrash, etc.?
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Hey guys, I'm the programmer who takes care of our launcher. As Ane already said, there is a new setup available for download at our website, we're also preparing some stuff for you guys to be able only to reinstall launcher (and not the whole game, which as of now also deletes quite large game files). Also, if you have any troubles with the Launcher, you'll help us greatly if you attach YlandsLauncher.log and YlandsLauncher-previous.log files found in C:\Users\<your_username>\AppData\Local\YlandsLauncher here. Thanks!
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RESOLVED Download / Installation Error
Berzeger replied to Creepy Cauliflower's question in Bugs & Technical Issues
Ah, great, glad you got it working. Enjoy the game! -
RESOLVED Download / Installation Error
Berzeger replied to Creepy Cauliflower's question in Bugs & Technical Issues
Hi, can you please send us launcher logs? You will find them under C:\Users\<your_username>\AppData\Local\YlandsLauncher. You will find two log files in the folder - please send us both. You can attach files here on the forums. I tried reinstalling my Ylands copy and redownloading the whole game with no issues. Once we get your log files, we will look into it ASAP and should be able to see where the issue lies. Thanks! -
Can you please tell us what Operating System you use? (E.g.: Windows 7 64 bit.) Thanks!
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Ha, I finally finished it, too! I couldn't find the key to the last door.
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The "Islands" one. :))
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This looks great! We hope you like the game so far, there is a lot more to come!
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RESOLVED Launcher email address validation doesn't match bohemian account validation
Berzeger replied to dustycoder's question in Bugs & Technical Issues
Did it happen with the lastest launcher version or was it the version downloaded from our website? The launcher that is available for download is still the old version, the latest is downloaded and installed automatically when you successfully log in. I'll ask someone to upload a newer version where this doesn't happen. If you managed to log in in the launcher at least once (and the launcher updated itself), you should be able to change your password back to whatever it was before and log in without issues. It the problem persists even with the latest version, please do let us know. -
RESOLVED Launcher email address validation doesn't match bohemian account validation
Berzeger replied to dustycoder's question in Bugs & Technical Issues
Okay, it should be fixed. 1. Log in with the email without the plus sign. 2. The launcher should download the latest update. 3. After the download has finished, you should be able to change your email back to the one with the plus sign and be able to log in with it. Please let us know if there are more problems. -
RESOLVED Launcher email address validation doesn't match bohemian account validation
Berzeger replied to dustycoder's question in Bugs & Technical Issues
Thanks for the report, we'll look into it! -
Thanks for your kind words, sir, we will not disappoint you!
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