kimbuck 746 Posted September 29, 2020 Logged in at 8:30 my time finally got in at 8:35 am, 8:55 am server maintenance shut down Logs attached .. expect many many more posts like this today output_log_clean.txt output_log.txt 2 Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted January 6, 2021 13 minutes ago, kimbuck said: ,2 days ago i got a "connection timeout" We made some changes, so hoped it'd be fixed. If it happens again, would you send us your output_logs please? ??? 1 Share this post Link to post Share on other sites
0 bobo198312 121 Posted September 29, 2020 log on at 5:36 my time got on at 5:39 my time shut down at 5:52 my time heres the logs output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 Tried to re join game at 9:00am my time - wait of 7 minutes while the wheel of misfortune slowly turned ... got in at 9:07am 10:00 am my time yup you guessed it "server maintenance shutdown" ..... computer hung for 5 minutes before that message appeared Log attached . expect more. Note 2 players told me they are sick of his and left the game . another one posted in discord their displeasure and were looking elsewhere. A player in game complained also ... was asked to put in logs but they are so frustrated they don't bother anymore .. they simply go elsewhere. I suspect a lot of other players do the same. output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 RedEagle_P1. 905 Posted September 30, 2020 Good on you. You should be paid Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 Tried to re-join game at 10:15 am ...got onto "establishing connection" message at 10:17 ..... at 10:25 after watching that hamster driven wheel .. "unspecified error" can you guys see why we are getting frustrated? output_log_clean.txt output_log.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 11:15 yup on cue ... game froze...screen went white and into hamster wheel mode .. wheel turned in fits and starts and burps .and eventually stopped. Locked up for 15 minutes! At 11:30 i opened task manager to get out of the game ..it said Ylands was not running. Opened steam window ..it said Ylands was ..... and the stop button was un-responsive ...i still had the ylands hamster wheel screen windowed .. the wheel was dead. the hamster had gone missing. It was totally unresponsive. Monty pythons dead parrot was more responsive. Another 5 minutes wait ..... staring at a very interesting frozen hamster wheel ... i finally pulled the plug and restarted my computer. Here are the logs you want them? you are sure gonna get them. and to think i paid money to play this game ...( sigh) Hopefully if something happens i might change my negative reviews into a positive one ... but until then .... ? Time for lunch. will come back for more punishment a little later. output_log_clean.txt output_log.txt Share this post Link to post Share on other sites
0 bobo198312 121 Posted September 30, 2020 output_log_clean.txtoutput_log.txt logs from server maintenance Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 Logged in after lunch at 12:30 ... usual 7 mins slow log in time watching the wheel of misfortune 13:45 ... yup white screen wit the wheelie .. that froze.... stared at it for 5 minutes of excitement ... then got the non responding message . after another 3 minutes i got out ... and heres some more logs as a gift for you. Now you know why players are not staying with this game .. output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 Tried to rejoin gam at 14:06 my time .... At 14:10 unable to establish connection. For the record ... 3 weeks ago i upgraded my internet speed to wireless wifi broadband with a consistent 90Mbps+ download speed ...prior to that it was only 15 Mbps so you cannot blame my internet connection.. More logs for you. output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 14:15 tried to rejoin game .... see screenshot ' unspecified error" output_log_clean.txt output_log.txt Share this post Link to post Share on other sites
0 bobo198312 121 Posted September 30, 2020 more output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted September 30, 2020 Tried a re-join at 14:25 my time ..usual 5 mins wait to get in...watching the wheel churn slowly ... bingo! got in ( note theres been a max of 4 on line at any one time) Spent 5 mins sorting out the inventory mess that occurs after these server outages. Well ..as you can guess ... its the new norm! another server shut down for maintenance at 15:05 my time... maintenance? theres no improvement afterwards.. screen shot says it all . I had enough for the day and like the other 2 players on line ...we calling it quits for today as its too frustrating. output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 belrathius 27 Posted September 30, 2020 A heroic effort, in my opinion. Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted September 30, 2020 Thank you SO much @kimbuck, we'll investigate and try and figure out, what the h#@!l is going on. Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted September 30, 2020 Also could the owner of the scenario in question please send me the scenario? So we can check that as well? Might be a specific script messing with the server or something else, but we want to have everything covered. Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted September 30, 2020 So our backend guys and our programmers have probably found the culprit (of the server maintenance bug) and while a proper fix will be present in update 1.5. they figured out a workaround fix, that should now be live. So hopefully you shouldn't be getting kicked by the Server Maintenance error anymore. The logs were crucial for this and it is because of them, that they found the problem, so thank you very much @kimbuck and @bobo198312 for sending them. Regarding the white screen and long loading times, we are still investigating this. Share this post Link to post Share on other sites
0 RedEagle_P1. 905 Posted September 30, 2020 9 hours ago, Adam Snellgrove said: Also could the owner of the scenario in question please send me the scenario? So we can check that as well? Might be a specific script messing with the server or something else, but we want to have everything covered. I already sent it a few times in Discord. Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted September 30, 2020 7 minutes ago, RedEagle_P1. said: I already sent it a few times in Discord. You sent me multiple different scenarios over the last year and a few months ? Which one would this be? You can tell me on Discord ?Also I presume you update your games and scenarios? So the one you sent me in the past isn't the same as the one used by @kimbuck in this situation. Share this post Link to post Share on other sites
0 kimbuck 746 Posted October 2, 2020 Another day ummmm well took 10 minutes to connect and another 10 minutes loading in ..was advised there had been a server shutdown for maintenance just before i arrived... time my zone... 9:40 am time now ....10:20 am guess what ? logs attached output_log_clean.txt output_log.txt Share this post Link to post Share on other sites
0 bobo198312 121 Posted October 2, 2020 this are from before kimbuck got on output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 kimbuck 746 Posted October 2, 2020 took 12 minutes form lobby screen until game loaded .... said there was 0 on line ...waited in a queue while 2 were supposedly ahead...got in...i was only one? yay...on hour without interruption except for lag spikes .... decided to go for lunch ... but as has happened several times before ..game hangs at log out process... so for a difference, sending in logs for that ;0 output_log_clean.txt output_log.txt Share this post Link to post Share on other sites
0 SandyT 129 Posted October 2, 2020 10-1-20 at 9:41pm CST Server crashed. Screen shot and logs attached. output_log.txt output_log_clean.txt Share this post Link to post Share on other sites
0 Adam Snellgrove 1451 Posted October 2, 2020 8 hours ago, kimbuck said: Another day ummmm well took 10 minutes to connect and another 10 minutes loading in ..was advised there had been a server shutdown for maintenance just before i arrived... time my zone... 9:40 am time now ....10:20 am guess what ? logs attached output_log_clean.txt output_log.txt Can't guess. Was it again server maintenance? Because that should be fixed ? In that case it has to be because of something else than we first thought... Share this post Link to post Share on other sites
0 kimbuck 746 Posted October 2, 2020 Adam yes server maintenance..... also refer SandyT's post.. Share this post Link to post Share on other sites
0 bobo198312 121 Posted October 4, 2020 (edited) i believe server maintanence it didnt say but it crashed my whole game output_log.txt output_log_clean.txt Edited October 4, 2020 by bobo198312 Share this post Link to post Share on other sites
Logged in at 8:30 my time finally got in at 8:35 am,
8:55 am server maintenance shut down
Logs attached .. expect many many more posts like this today
output_log_clean.txt
output_log.txt
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