Berzeger

Hi, sorry to hear you're having issues! Could you please attach your output_log and output_log_clean files as explained here?

Could you please send us a new dxdiag after you updated your drivers?

To be honest with you, we haven't seen such a crash in the game before, we're investigating it.

Yeah, you get a new character and it spawns on the island of your death, so that you can easily get back to your corpse. You're welcome! But as Ane says, you can make a screenshot of the screen that you spoke of, just to make sure we're on the same boat here.

Is it possible that it says "New character" instead of "New game"? When you die in explore, you get to create a new character and continue in the same world that you created. You can then find your corpse and get back your stuff.

I looked up your graphics card - Intel HD Graphics 3000 is not compatible - you need a DirectX 11 (level 11) compatible card - yours only has level 10.1. Is the laptop Optimus enabled?

Do you have a dedicated GFX in the laptop? Is it possibly an Optimus enabled laptop? If not, you can try to download latest drivers from here https://www.intel.com/content/www/us/en/support/products/81500/graphics-drivers/graphics-for-2nd-generation-intel-processors/intel-hd-graphics-3000.html Yours are from 2012, latest are from 2015.

Aha, I didn't know that word.

I was expecting this Big Bertha: https://en.wikipedia.org/wiki/Big_Bertha_(howitzer) but yours looks neat as well!

Hmm, is it possible that the upload is so heavy on your bandwidth, that it makes your connection go super slow? I'll see if we can adjust the timeout limit a bit.

Hi Gracekain, I'm sorry to hear that you're having this issue. If you encounter this bug again, could you please send us your outpug log, found in the game folder? That can help us narrow the issue down. Thanks!

We found a workaround for the sharks-jumping-aboard problem, until we find a more permanent solution. You should not see any more sharks on your boats after we release the patch.

Nice work, Michal! Also, you can update your Workshop creations at any time, so you can upload it now and if you change something in it later, simply update it.

PS4 controllers have the caveat that they are not oficially supported in Windows by Sony. There are only unofficial methods of connecting a PS4 controller to a PC. For that reason, we are unable to guarantee your PS4 controller will work properly or even at all with our game. Sorry.

As I already told you, you do not meet minimum requirements. Your graphics card does not support DX11 and thus won't be able to render graphics in Ylands properly. Sorry.

I'm sorry, but you do not meet our minimum system requirements. Your graphics card is the weakest point and does not support DirectX 11, hence the graphical artefacts.

Great! Can't wait to play the new version after work.

Hi, sorry for the issue! Could you please send us logs and dxdiag? It's points 1 and 3 here: Thanks!

Also, don't forget to put a bait into the traps.

Hi, can you try launching the launcher as admin, please?

Hi, I'm not sure who recommended that solution, but never ever delete this directory. It contains backups of saves that couldn't be properly loaded for some reason. Deleting this directory means deleting the only way to recover your saves if something goes bananas.

Thanks for the links. With the amount of feedback we've been getting lately, it's harder to keep track of it all.

This is the first time I hear about such high CPU usage from the monitor. We will look into it, thanks! // EDIT: Actually, could you please send us output_log from ServerMonitor_Data folder, if or when you bump into the CPU usage issue? That would help us a lot.

I'm very sorry for the issue. That's a mistake on our part - the Server Monitor application should not need Direct3D in order to properly run. We'll try to fix it in the next update.

Thanks! First of all, you shouldn't be running ServerMonitor.exe directly, it is launched via Launcher with --servermonitor parameter. Also, is that a virtual PC? You'll need to enable 3D graphics support/3D acceleration somewhere in GFX settings, if that is possible in the software that you're using. That should solve this issue. Please let us know if you need further help.