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Berzeger

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Everything posted by Berzeger

  1. Berzeger

    Multiplayer issues

    Berzeger replied to Ane's question in Bugs & Technical Issues

    Hi, please attach output_log_clean.txt.
  2. Berzeger

    Fatal Login Error

    Berzeger replied to NoPlayJack's question in Bugs & Technical Issues

    Did you change any game files? This is an error that happens when the hash of your game files is not the same as our hash.
  3. Berzeger

    0.12: Smooth Sailing (15/04/2019)

    Berzeger replied to Ane's topic in Changelogs

    It should be working now (there was a permission problem in our backend systems, we eliminated it)! Sorry for that.
  4. Berzeger

    What are you playing this weekend?

    Berzeger replied to Ane's topic in Off-topic

    On the PC I'm currently playing Diablo 3 (got Reaper of Souls during black friday, yay!) and on my cell phone I recently started playing C&C: Rivals
  5. Berzeger

    Peacefull country

    Berzeger replied to Christal's topic in Community News

    Wow, this is great!
  6. Berzeger

    DEV ANSWER game crashed

    Berzeger replied to Spyler.X's question in Bugs & Technical Issues

    Hopefully, it won't crash for you anymore And if it does, we might as well squish another bug here!
  7. Berzeger

    DEV ANSWER game crashed

    Berzeger replied to Spyler.X's question in Bugs & Technical Issues

    Hi, if you haven't ran the game since (or if it crashes again), could you please send us output_log_clean as described here? The crash logs are almost useless for us, output log is what tells us most of the information. Thanks!
  8. Berzeger
    Hi, we've just released a new update, could you try now?
  9. Berzeger
    Hi, could you please send us your output_log_clean.txt, found usually in C:\Program Files (x86)\Steam\SteamApps\common\ylands\Ylands_Data? That might help us help you.
  10. Berzeger
    We actually do take that into account, but we are really unable to reproduce it without your logs.
  11. Berzeger
    Well now that is interesting! Could you try going to your Steam installation folder\userdata\<your_steam_id>\298610, try moving the "local" folder into another location and then try running the game? Some local data might have got corrupted when it crashed.
  12. Berzeger
    Hi, unfortunately, there is nothing helpful in the logs. Do other Unity games work for you?
  13. Berzeger

    RESOLVED Black Screen

    Berzeger replied to audrbs654's question in Bugs & Technical Issues

    Hello, I'm sorry to hear you're having problems with our game. Since you have an Nvidia card, could you please try the suggestion posted here? https://steamcommunity.com/discussions/forum/1/1480982971174752598/#c1483235412209420930 From what I see in the log, it does something weird in the Unity engine itself when starting, not in the game.
  14. Berzeger
    It should be only caused by sleeping, yes.
  15. Berzeger
    Hi guys, we managed to find the root of the problem, it's being fixed as we speak.
  16. Berzeger

    already Monday in asia

    Berzeger replied to StarButterToast's topic in Off-topic

    Bohemia Interactive is from Bohemia, a part of the Czech republic, not Austria. As for the timezone, we live in UTC+2, it's 9:33 AM here. Don't worry guys, we didn't forget about the update.
  17. Berzeger
    Thanks. We're looking into it.
  18. Berzeger

    KNOWN ISSUE Bugged energy stream or splitter

    Berzeger replied to yyzDaniel's question in Bugs & Technical Issues

    Hello, we're investigating the issue. Does it happen in single player?
  19. Berzeger
    Hello, we're investigating the issue. Does it happen in single player?
  20. Berzeger
    Also, could you please open C:\Program Files (x86)\Steam\userdata\<your_folder>\298610\remote\Ylands.ini, search for a line beginning with "f general.yCreating.gameTimeScale" and paste the line here? That would help tremendously. Thanks!
  21. Berzeger
    Hi, thanks for the report! Does it happen everytime? Could you pls post a screenshot of your advanced settings in the Yland creator? Thank you!
  22. Berzeger

    Visits by the developers?

    Berzeger replied to kimbuck's topic in General Discussion

    Oh yeah, that was really cool! Then we met personally at Gamescom in Cologne.
  23. Berzeger

    DEV ANSWER night above and day below sea

    Berzeger replied to cajaros's question in Bugs & Technical Issues

    Hello there, unfortunately your graphics card is unsupported (it doesn't have DX 11 feature level), which is why you're getting these artifacts. Sorry to bring you bad news.
  24. Berzeger
    Hi, in order to delete your saved configuration, first go to Steam\userdata\<your_steam_id>\298610\local\ and delete Ylands.ini. Next, open registry editor (WIN + R -> regedit), navigate to HKEY_CURRENT_USER\Software\Bohemia Interactive and delete key Ylands. That will reset your game to the default configuration.
  25. Berzeger

    DEV ANSWER Option sceen config startup freeze

    Berzeger replied to GeekSqueek's question in Bugs & Technical Issues

    Hi, in order to delete your saved configuration, first go to Steam\userdata\<your_steam_id>\298610\local\ and delete Ylands.ini. Next, open registry editor (WIN + R -> regedit), navigate to HKEY_CURRENT_USER\Software\Bohemia Interactive and delete key Ylands. That will reset your game to the default configuration.
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